Operations Systems Overview ...............................................................................................

Session Learning Objectives ..................................................................................................

Technology Terms Matching Exercise....................................................................................

Importance of Information Technology...................................................................................

Role of Information Technology .............................................................................................

Technology Strategic Triangle ................................................................................................

Organizational Framework Assumptions ...............................................................................

Purpose of Information Systems ............................................................................................

How Systems Technology Benefits Planning.........................................................................

What is an ERP System ...........................................................................................................

Evolution of ERP – Stage 1 ....................................................................................................

Evolution of ERP – Stage 2 ....................................................................................................

Evolution of ERP – Stage 3 ....................................................................................................

Evolution of ERP – Stage 4 ....................................................................................................

Evolution of ERP – Stage 5 ....................................................................................................

ERP and Best-of-Breed Systems ............................................................................................

Information Technology and Systems Thinking......................................................................

Enterprise Business System Components..............................................................................

Enterprise System Maturity Model .........................................................................................

Benefits Summary ..................................................................................................................

Review, Terms, Discussion Questions, Exercises..................................................................

Terms Check ...........................................................................................................................

Performance Check ................................................................................................................

Discussion Questions .............................................................................................................

Case Study ..............................................................................................................................

Suggested Additional Readings .............................................................................................